Point of sale

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Customer management module collect sale data of customers  purchase histories, allowing the owner to identify the  most valuable shoppers based on their spend. It helps to view customer contact detail, account history such as balance, credit limit and any debit or credit. The customer reports shows which customer purchase which items with date/time , price, any returns from the customer, refunds given to the customer and who serve the customer. The customer is notified by an automated message to clear the balance or if any invoice over due.

 Customer portal is an  innovative feature of Digitware product information & Management System. Through this portal the customer connects with its supplier products in real time. The customer can process  purchase order and send direct to supplier . The supplier can process the same purchase order saving time. Other services the customer can get through this portal  check his balance, buying history, print sale invoice and can pay his invoice by using debit card/ credit card 

Digitware Purchase order system can be used to place an order with the supplier . The system generated purchase order can be used as delivery note when the goods arrive. This save time and improves accuracy of ordering and goods in. In the system three type of purchase order can be generated

Manual Purchase order

Auto Purchase order 

Intelligent purchase order

Manual purchase order is processed when selective items and quantity need to be ordered. Auto purchase order is on the bases of re –order level set in the system for each item. The system process the purchase order when the balance quantity reach to the re order level. Intelligent purchase order is process on the base of last 3 months sale history. The system  calculate the 3 month sale and then  using a complex algorithm  with lead time prepare the purchase order. The benefits of the intelligent purchase order is to avoid over stocking.

The purchase order can also be prepared using android hand held device.

The E catalogue can be used  electronically display the hottest items to the customers . The E catalogue is  connect with the office server using smart phone or android tablet / ipad to check the inventory status.The sales representative shows products to the customer , take order from the customer and update on the main server at the same time.

Goods in or GRN (goods Received Note) is a procedure of receiving stock into store or warehouse.This procedure can be manual or automatic form previously generated purchase order.In the system the new stock is manually entered using the barcode or code and input the quantity received or used the previously generated purchase order as a delivery note to process the goods in. After finalizing the goods in the stock is sent for reconciliation with purchase order to know what has been order and what is received from the supplier. The reconcile stock is then posted in the system and the un reconcile stock is waiting for decision to be taken either to accept or return the stock.

The goods in process can also be performed by using the android hand held device and then updated in the main system though wifi . 

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Stock take or physical inventory count is the procedure of counting stock in person. In this process a staff member or team of worker goes through the retail /wholesale and counting each item on shelves and stockroom. The stock is recorded using a mobile hand held device. The Purpose of a physical inventory count is to audit store’s /warehouse inventory and ensure that the stock received through GRN matches the inventory actually in the store. The stock take can be perform on rolling basis weekly, monthly, quarterly and annually. Large scale retailers frequently perform stock takes on weekly/monthly basis rather than annual counts.

Retailer often perform stock take randomly so that the member of staff carrying out the stock take can not predict what will be counted and when. This helps to maintain control and security of slowing moving or high value stock items which are more likely to theft both internal and external.

When the stock take is completed the stock quantity is updated in the system and in case of discrepancies in stock a notification email is generated and valuation report can be printed for management.

Product return is a painful process and usually unavoidable. For retailer, wholesaler and distributors returns seen to be very inconvenience, costly and an area of potential customer dissatisfaction. Digitware product information and management system has the mechanism to process customer returns and supplier returns. While processing the returns in the system , it perform some checks e.g. warranty check, period check, buying check and returnable check and then a debit note or credit note is generated.